Privacy policy

Information we handle

• Account and sign-in. We use your chosen captain name, game account ID, and sign-in and session records to authenticate you and keep your progress connected to your account. If you use Apple or Google sign-in, we verify the provider’s sign-in token and keep a hashed provider identifier linked to your game account.
• Gameplay and social features. We process game progress, voyage activity, ships, rewards, friend and group records, and messages you send. We use this information to sync progress, run multiplayer activities, deliver messages, and prevent abuse. Other players can see your captain name and relevant public activity. Route, group, and direct messages are shared with the players in the relevant conversation.
• Usage and diagnostics. We use counts and timings such as completed voyages, time in the foreground, and earned ad rewards to understand how the game is used. Reports can be associated with a hashed account or app installation identifier. Our servers also keep short-lived operational logs to diagnose problems and protect the service.
• Notifications and support. Arrival alerts and reflection reminders are scheduled on your device. You can change notification permissions in your device settings. If you email us, we use your address and the information you provide to respond to your request.

Service providers and optional ads

We use Amazon Web Services to host the game’s online services in the United States. Apple and Google handle sign-in through their respective services when you use those options.

Eligible players can choose to watch a rewarded ad through Google AdMob. Google may process device and advertising identifiers where available, IP addresses, approximate location inferred from the IP address, and ad interactions to deliver and measure ads and prevent fraud. We use reward verification data to credit earned rewards. Where available, manage your choices under Settings → Your harbor → Ad privacy choices. The app saves your age group on your device for ad eligibility and discards the age you enter. Production rewarded ads are disabled for players whose age is unknown or who indicate they are under 18. See how Google uses information from apps that use its services.

How long we keep information

We keep account and progress records while your account is active so you can return to the game. In-game chat history expires from view after 24 hours, and the storage provider removes expired records asynchronously. Daily usage records are set to expire after 93 days. Aggregate counts can be retained longer. Production operational logs are configured for seven days.

Delete your account or request your data

In Between Tides, open Settings → Your harbor → Delete account… and sign in again to confirm ownership. Deletion permanently removes your captain, game progress, and social connections. Access is revoked immediately. Server cleanup starts on the next daily run and may continue in subsequent runs. Short-lived security records and previously sent chat messages may remain until their retention periods expire.

If you cannot access the app, or you want to request access to, correction of, or deletion of your personal information, email royce@lorticgames.com. We may verify account ownership before acting on a request.

This website

This website uses no analytics scripts, advertising trackers, or cookies. Its hosting provider may process standard connection information, such as IP addresses and request logs, to serve and secure the site.

Questions and updates

For privacy questions or concerns, contact Lortic Games at royce@lorticgames.com. We will post updates to this policy on this page and update the date above.